They’re the face of your company, and they play a vital role in determining the success of your business.
External-facing employees work on the front lines, interacting with the public, building relationships, driving growth and delivering value to clients and customers.
An organization’s ability to serve its clients and customers is directly influenced by its ability to recruit top talent: interactions with your external-facing employees can dictate how the public perceives your business – a strong impression that isn’t easily changed.
