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12 Tips For Conducting Video Interviews With Students And Grads

With the development of technology, video interviews are becoming the go-to method for a lot of recruiters. Although most students and new grads are familiar with webcams and computers, engaging in a professional on-screen meeting can still feel like unfamiliar territory.

Even the most experiences interviewee can experience nerves during their first online interview. So how do you help them perform at their best? Consider these 12 tips:

Setting up the interview

1. Establish the tone – Students and grads will sometimes get the impression that online interactions are casual. It’s important to make it clear that this video interview is just as important as a face-to-face meeting. Simply mentioning to your candidate that they should treat this interview as a face to face engagement should suffice.

2. Plan for technical issues – Every type of engagement comes with their possible setbacks. For video interviews, weak internet signals and computer malfunctions can be enough to derail the meeting. Be sure to establish an alternate phone number your candidate can reach you at, and ensure that they have a phone nearby in case you need to reach them.

3. Give them some tips – When scheduling your engagement, it helps to casually ask if your candidate has done a video interview before. If this if your candidate’s first time, encourage them to do some research online. This will help them feel more prepared on the day of the interview, and help them perform better.

Tip: TalentEgg has a great introduction to video interviews for students and grads. Check it out here.

4. Remember the time difference – Often, video interviews are used to interview candidates that live a distance away. If they’re in another time zone, make sure you’re clear when scheduling the date and time. For example: “So we’ll meet this upcoming Monday at 10am Toronto time. That will be 11am Halifax time for you.” This will help clear any confusion.

Right before the interview

5. Test your technology – Have a co-worker do a test video call with you. Ensure the connection is strong, and they can see and hear you well (it’s best to use a headset for engagements like these). Doing this beforehand can minimize the risk of something going wrong during the interview.

6. Check your lighting – While you don’t need professional lighting, it’s best to have a flattering light when chatting with your candidate. Try facing a window for a soft, natural light (not harsh sunlight!). Alternatively, set yourself up in a well-lit room. The last thing you want is a candidate squinting and struggling to see you, ultimately creating a distracting performance.

7. Send a message – If you are using a program like Skype, use the chat feature to send your candidate a message ten minutes before the interview. Otherwise, send them a quick email. Let them know that you’re preparing for the interview, and you will call them at the agreed time. This will take some pressure off of them, so they don’t have to worry whether or not you’re online and ready to go.

8. Minimize distractions – If you had a candidate come into your office for an interview, would you permit noisy co-workers in the room with you? Likely, your answer is no – as it should be! Be sure that you have a quiet room to work in, and if necessary, leave a note to let your colleagues know you’re in an interview.

Tip: Most companies will provide a branded backdrop for conducting interviews. If you don’t have one of these, try to have a wall as your background. Try not to have co-workers walking back and forth – it can be very distracting for a candidate.

During the interview

9. Engage in small talk – In a face to face interview, there is usually that period of “down time” before and after the interview where you are able to casually chat with the candidate. Don’t leave that out – take a few minutes to ease them into the conversation before diving into your questions.

Tip: Depending on the software your company uses, you can tailor any of these tips to the features that the program offers (pre-recorded videos, scheduling features, etc.). Get creative – but make sure that that in the end, there is a personal, “human” quality of interaction.

10. Validate their apprehensions – Talking to a camera can feel weird to a lot of students and grads. If they seem out of their element, casually let them know they’re not alone. A comment as simple as “it can feel a bit strange, I know.” or “I remember my first video interview. You get used to it.” can be enough to help them feel at ease.

11. Be aware of the delay – Connection delay may just be the most annoying part of a video interview. Candidates may experience heightened nerves if their technology shorts out – often they’ll feel like it may cost them the interview. Let them know that you’re experiencing a poor connection on your end as well, and assure them that it happens from time to time.

12. Don’t forget to interact – Sometimes it’s easy to forget that you’re talking to a person, and not a screen. Be sure to give the candidate feedback: nod and give verbal responses when appropriate. There’s always the worry that your conversation partner can’t hear you, so having constant responses throughout the interview can help set your candidate’s mind at ease.

Discussion: Which type of interview do you find students and grads perform best in… video or in-person?

Job Postings For Students: Include These 5 Elements

March 16, 2015 / Veronica Yao / 0 Comments

You’ve drafted up a brand new job posting for a fantastic position aimed at students and grads. You check it for spelling errors, get it approved by management, and post it on every online job board you can find. Over the next few weeks, you find yourself with applications from all the wrong candidates!

Posting a job online can often feel like a shout into the void. There are so many people trying to have their message heard, and so many individuals missing messages that were meant for them. When posting a position meant for young professionals, it’s important to make it clear that this particular “shout” is meant for them.

So go back to your first draft and take a close look – chances are, your posting is missing a few of these key elements:

1. Is it easy to navigate?

Many students and grads click a posting, only to be hit with a giant wall of plain text. This can already be a dealbreaker for many young professionals, since the time taken to decipher a posting could easily be spent locating another well-formatted listing. Plus, candidates often know what information they’re looking for – they’re searching for key words and phrases, and requirements.

Candidates usually make the decision to apply to a posting within the first 10 seconds, so make your first impression count! Be sure to break up your text with clear headings, so it’s easy for your candidate to locate and scan through the posting that they’re looking for. Bullet points are much easier for a job hunter to scan through, and allow you to format your info in a clean, concise way.

2. Does it have personality?

If you’re looking to impress an aspiring young professional, you need to first show that you care enough to make your job look visually appealing. Every generation understands the impact of visual appeal, and millennials are no exception – so take some time to put some “punch” in your posting.

If the platform allows, consider adding a few images. Think outside the logo – students and grads want to see your company culture, your values, and work environment. Consider posting one or two appropriate company photos to add variation. If that’s not available, try stylizing your text (i.e. bolding important sections, using italics when appropriate, etc.) to make it more interesting to the eye. But be careful not to go overboard with these – the focus should never be taken away from your main written posting!

3. Does it show your “online” side?

Young professionals are looking for companies that are a match for them. A great way to connect with their interests is through technology, and it’s not enough to simply provide a link to your website. You have to communicate in the same fashion as them – and a lot of students and grads gauge this through how active you are on social media.

If you have a company Facebook, Twitter, or LinkedIn, be sure to provide an easy-to-find link in your posting. This accomplishes two things: it will give them easy means to research your company and find out what you’re all about, as well as convey a clear message that you value the same things as them. It may not seem like it produces a huge impact right off the bat, but remember that the recruitment process is all about building small connections on many levels to build a relationship with your candidates.

4. Does it use conversational language?

Companies are sometimes so used to writing professional documents filled with legalese and industry jargon that they transfer the same style to their job postings. Complicated job postings can put off a potential job candidate. After all, no one wants to spend time sifting through text they don’t understand – they will likely use that time to find another posting they like better.

There is a simple trick to writing job postings – read it aloud. If you wouldn’t describe the position in that fashion to a friend, then you need to rewrite. Remember, you’re not “dumbing down” the text. You’re simply making it more relatable to your target audience. Plus, your candidate will find it easier to connect to the company on a personal level. After all, young professionals don’t want to work for you – they want to work with you.

5. Does it echo millennial values?

Many of these points so far have been rooted in the same concept: relate to your candidate! Each small thing you include in your posting that helps the candidate mentally connect with the company will eventually result in a strong rapport between the interviewer and those who make it to the hiring stages. However, not all of these efforts have to be so subtle.

Include a small section in your job posting that introduces your company to the candidate. Think of it as a dating profile – consider what type of candidate you want to attract, and what aspects of the company would fit what they’re looking for. For example, if you are looking for business-minded individuals who focus on targets and tangible achievements, talk about the fast-paced environment and the company’s financial success. If you’re looking for candidates who are passionate about their work and enjoy connecting with people on a social level, consider mentioning community events that the company has been involved in, and the company’s positive, supportive dynamic.

Remember that students and grads WANT to work with you for a long time – they value companies that are willing to invest in their skills through training and support. Help them see what a potential career path might look like with your organization, and you’re much more likely to see the responses you’re looking for!

Discussion: Do you think that Gen Y responds to job postings differently than previous generations?

4 Reasons Why Campus Recruiters Should Ditch Their Pre-Written Questions

March 4, 2015 / Veronica Yao / Comments Off

It’s important to be prepared. But there is such a thing as being overly prepared.

Don’t get us wrong – by all means, plan the campus or on-site venue to a tee, do your research on a candidate, and ensure you have all the proper documentation ready. But the one thing you don’t want to overplan are the questions you’ll ask a candidate.

Newer recruiters are the most prone to this. After all, the number one thing everyone thinks of when it comes to interviews are the questions. But overplanning the questions in advance can risk you not getting all the information you need out of your candidate – and more importantly, it may interfere with your efforts to connect with them.

If you’re still not convinced, we have a whole list of reasons why you should ditch the notes and add some improvisation to your interviews.

It’s not a Q&A. It’s a conversation.

The truth is, interviews today are changing – students are no longer tasked with coming up with the “right” answers, but rather, presenting themselves as a worthy candidate by creating a memorable experience. However, even the best young professionals can only do so much when their conversation partner’s mind is stuck in their rigid schedule of “which question to ask next”.

Conversations change direction, and so should you.

It’s important for interviewers to be flexible in what they’re going to ask next. After all, candidates can be unpredictable in their answers, and you need to be able to come up with a probing question to have them expand, or even redirect the conversation if the candidate goes off track. Focusing on a certain set of questions limits your “flexibility” in this sense.

The phrasing of a question matters.

There is a huge difference between asking “Why are you interested in this role?” and “Why are you interested in this career?” Both similar questions, but each will likely yield a different answer from your interviewee. This can be especially problematic for recruiters who are hiring a high volume of candidates, and have a standard set of questions they can rattle off the top of their head – you need to ask your questions the right way in order to get the type of information you’re looking for.

You need to validate their presence.

For an interviewee, there’s nothing worse than feeling like they’re just another disposable candidate. Even if you are hiring at a high volume, it’s important that each interaction is tailored personally to that individual – again, if you are asking “one-size-fits-all” questions, that’s not going to cut it for them.

How to conduct your interview questions (without pre-writing questions).

If you’re convinced, and ready to make the switch, we have some great tips for you:

Create a “road-map”.

A road map will dictate the points you want to hit. You may want to travel from Toronto to Ottawa, and you’ll know what cities you have to drive through. But you probably won’t make plans to stop at a specific gas station in a specific city at a specific time.

Use this analogy when planning your interviews. Know what topics you want to hit and what information you want to draw out of them. But you don’t need to plan the wording and the phrasing of each point. For example, if you know from their resume they have experience in customer service, and you want to know if they have experience hitting sales targets, make a note of it.

Keep a checklist, and review it at the end.

After you create your “roadmap” and you create a list of items you want to cover, create a simple checklist to bring with you to the interview.

During the interview itself, don’t check off anything. Let the conversation take its course, and do your best to steer that conversation to naturally hit as many points off your list as you can. At the end of the interview, take a moment and review your list while your candidate is still there. If you have missed anything, ask them those remaining questions then.

Listen to what they’re saying, and use it in your next question.

If a candidate gives you an answer, and you want to hear more, don’t feel pressured to come up with elaborate phrasing. Think of yourself as a “prompt” more than someone who comes up with impressive questions.

Try using simple phrases like “tell me a bit more about that,” or “Earlier, you mentioned X. Could you elaborate?” This will keep the focus on the candidate, and take the pressure off you so you don’t have to come up with a bunch of information-loaded questions.

Discussion: Do you prefer to conduct “freestyle” interviews or pre-planned interviews?

4 Campus Recruitment Tips: December Edition

December 5, 2013 / Elias Da Silva-Powell / 0 Comments

Happy December!

Each month, TalentEgg shares 4 top tips for employers that hire students and recent graduates. Without further ado, here are this month’s tips for campus recruitment excellence.

To see November’s top tips, click here.

To find out how TalentEgg can help you connect with top students and recent graduates, click here. Continue reading

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