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Career Coaching: Cultivating Growth and Development

TalentEgg was granted the opportunity to speak with Stefanie Ince, a certified and experienced career coach based in Toronto, Ontario. She is the founder of March Management, a business that offers its clients strategic career coaching services. Stefanie’s vision is to provide the finest personalized professional development services while empowering her clients to thrive at work and in their daily lives. We delved into why she chose career coaching, her most outstanding achievements, and her thoughts on imperative topics like DEI, mental health, and more. 

Stefanie’s Career Inspiration

Before becoming a career coach, Stefanie had a storied 20-year career in the not-for-profit sector. What caused this drastic career pivot after such a long tenure in the not-for-profit sector? Stefanie explains, “I have always been passionate about having an impact in my professional life.” This passion and drive led her to start her own company. “I started March Management with a goal to provide coaching services to help individuals really see themselves and gain clarity about their objectives for their professional lives.”

Stefanie’s Greatest Achievements

As a career coach, Stefanie works with a lot of students. This field can be highly rewarding, helping emerging professionals find success and accomplishment in the workplace. She has had many achievements helping others in this sector, but she shared with us her greatest one. “I would say that my greatest achievement is when I can help my clients to really see themselves  – through the identification of their strengths and superpowers.”

Stefanie believes instilling confidence in students and helping them align their interests with a particular professional path is the ultimate feat. Building a plan for a professional life starts with believing in who you are as a person, and she wants to help students accomplish this. 

Going forward, Stefanie hopes to use her own knowledge and advice internally. “I hope to do what I encourage my clients to do – continue to learn and grow, and share what I learn with my clients!”

Successfully Transitioning Students from School-to-Work

The school-to-work transition is a massive challenge for students. Recently, the current economy has made it more difficult than previous years to break into an entry-level position. Given her role as a career coach, it’s intriguing to learn about the advice Stefanie provides students aiming to break into the industry. She told us she encourages students and young professionals to be “brutally honest” with themselves about what they want to do. 

“We can all get caught up in doing what we think we are supposed to do rather than what really lights us up inside, and I try to challenge my clients to think about that.”

Students’ Biggest Pain Points

The school-to-work transition is not simple, many hurdles are in the way of these students. She emphasizes a common struggle she sees, “confidence is a real challenge for students, because in many cases, they don’t give themselves enough credit for the experiences that they already have.” 

The pandemic unfortunately has amplified this problem, “I think that confidence has always been an issue, but because of the pandemic, people may have been more isolated in the last few years, which can amplify their anxiety or lack of confidence.” According to Stefanie, creating a safe space for students to come out of their comfort zones is also essential.

Diversity, Equity and Inclusion Among Students And New Grads

DEI has become a significantly noted topic in the modern workplace. Many workplaces and companies are adopting more diversity and more inclusive policies. This topic has also become an essential part of career coaching in the modern era. 

That is why Stefanie has added a twist on her DEI philosophy. “I have been using the term DEIB, with the “B”, standing for ‘belonging,’” she continues, “my coaching philosophy is grounded in encouraging people to see themselves as they are.” She stresses the importance of celebrating what makes us different. “An important part of really seeing ourselves, and understanding what value we bring to an organization or community.”

It can be seen that the new generation of workers place high importance on these issues, and for good reason. But what can employers do to make sure they are respecting DEI?  “I think what employers need to understand is that being inclusive, creating and sustaining a culture that is dedicated to DEIB principles is essential for recruiting and retaining top talent.”

Stefanie is amazed to see emerging professionals and students demanding these principles in the workplace. “It makes me excited to be able to work in this area – where candidates are creating such impactful culture shifts in the industry.”

Mental Health In The Workplace

Since the pandemic, mental health has deteriorated amongst Gen Z. It has become more and more important that employees’ mental health and wellbeing is respected. “In my opinion, mental health is the most important issue we are facing right now.” She emphasizes, “that it all starts at the top” and that mental health impacts all of us, and having conversations within your organization and having a safe corporate culture is crucial.

With that in mind, there are important strides employers need to take to make sure mental health is held in high regard. Stefanie shared the findings of a study with a corporate client, “which found that when an employer is committed to mental health, their employees HAVE better mental health. What this means is that creating a corporate culture that breaks down stigma and encourages open conversations about mental health can and will have an impact.” 

She continues by saying that the importance of one-to-one conversations can’t be understated. Encouraging honest and open discussions about hopes and fears can be a vulnerable subject, but those are the types of conversations she thinks we should be having in the workplace.

How Employers Can Support Young Talent

Stefanie shares how employers can better support their young talent. “Students want to work for companies that care about them and about making the world a better place. So, I think the most important thing that employers can do is just that.”

That’s not all. A manager committed to developing young talent, an inclusive company culture, and flexibility are other ways she pinpoints.

How Employers Can Attract Top Students

It is crucial for employers to stay on top of modern issues like DEI and mental health if they want to continue to attract emerging professionals. Stefanie mentioned previously “DEIB” principles are essential for recruiting talent, but what else?

Stressing the importance of employee support, “to invest in people – providing a fair salary, tools and supports required to ensure employees are doing the best job they can do, emotional support, coaching, and other ways that demonstrate that they really care is also really important.”

“To create a corporate culture that encourages growth, development, safety, DEIB Principles and a healthy workplace is the first step,” she also highlights.

Stefanie offers one last piece of advice for fellow career educators in this field. She explains, 

“I think that students have a lot to teach us. We should remember that, pay attention, listen and learn.”


Stefanie Ince is a certified career coach in Toronto, providing personalized, leadership coaching for her clients for whatever part of their journey. She founded March Management with a vision to provide career and leadership coaching services that will empower her clients to live their best, most authentic lives at home and work.

Career Coaching: Navigating Challenges and Inspiring Success

TalentEgg had the privilege of interviewing Shelly Elsliger, a seasoned Career Consultant/Coach. She has a rich background of 20 years in higher education career coaching at renowned university business schools like John Molson School of Business at Concordia University and Rotman Commerce at the University of Toronto. DEI is an integral part of all her endeavours. When working with students, she diligently prepares them for interviews and addresses DEI-related inquiries.

Shelly’s Career Inspiration

We were curious to know what inspired Shelly to pursue career education, to which she responded, “I think Career Coaching found me.” She states how she checked out a local Youth Employment Services Center in Montreal during her early twenties. She spoke to the director and felt an immediate connection, promptly asking for mentorship. Her wish was granted, and she shadowed the director for months, quickly realizing she had found her passion and never looked back.

Shelly told us, “I find it a rewarding career that constantly changes and challenges me. I am always looking for ways to challenge students, build their confidence, and help them explore and find ways to design their career development process. I never just settle and always believe that there is always more I can do as a Career Coach.”

Shelly’s Greatest Achievements

When asked about her most significant achievements in her career, Shelly answered, “My greatest achievement must be my ability to help students understand professional branding .” She explained how many students face imposter syndrome, self-doubt, and FOMO to the point where they feel they can’t progress in their careers.

She harnesses her extensive knowledge in this field, offering valuable guidance to students. Shelly enables them to grasp the mechanics of LinkedIn algorithms and effectively construct their narratives as practical tools for in-person and online networking. When she sees that her work helps students transform and achieve this (she calls it an Oprah Ah-ha moment), it makes her “heart and soul full.”

Diversity, Equity and Inclusion Among Students’ And New Grads’

As mentioned prior, DEI is a significant aspect of Shelly’s work. She touches on her qualifications and values, “I am certified in Leadership and Inclusion. When it comes to serving students, I place an important goal on making each coaching, workshop, or event experience as inclusive as I can. I have never been someone who treats students with a “buffet” style approach. I get to know students at a deeper level and always try to build their confidence and their sense of belonging.” Shelly adds that each student she interacts with is different from the last. She must wear a “different hat” for each student. 

Shelly’s diverse “hat collection” enhances her readiness to support students from various cultures and backgrounds. “I hope to model an important lesson for students: an understanding that fostering inclusive behaviours will help them be better in terms of individual, team, and organizational contributions when they move from the world of school to the world of work,” she concludes.

Mental Health Among Students’ And New Grads’

We wondered how mental health factors into what Shelly does. “Everyone has a story we know nothing about. I always keep that in mind when working with students. Knowing the signs and doing something about it is so important in the work I do. I got certified in Mental Health CPR from the Mental Health Commission of Canada and LivingWorks Applied Suicide Intervention Skills Training (ASIST) so I can know the signs and lessen the barriers that exist,” she explains.

Shelly mentions that she provides a safe space for students, who can depend on her if they need help or just someone to talk to. She expands further, stating, “in some cases, a conversation and safe place to come is not enough. In some cases, students are experiencing thoughts of suicide, and it is part of my role to make sure they have the right resources available.”

Successfully Transitioning Students from School-to-Work

As a primary focus of her position, we asked Shelly how she helps students transition from school to the workplace, especially in the post-pandemic digital age. She responded, “There is still the catch-22 when it comes to experience, so incorporating different programs and offerings on campus to simulate real-world situations and build skills is important. I am a big believer that diverse experiences can help students grow in diverse ways. Students often lack confidence and confidence is key.” Shelly states it is important to stay outside the box when assisting in this area with services like workshops, guest speakers, coaching sessions, and more.

Students’ Biggest Pain Points

Shelly was kind enough to provide insights on the most considerable pain points her students often encounter in a job search in 2023. She highlighted eight:

  1. Branding and standing out for recruitment
  2. Interview tips and practice
  3. Job search and where to find diverse opportunities
  4. Navigating job search as an international student and what employers are open to hiring international students
  5. Lack of work experience
  6. The competitive and changing job market
  7. Knowing what jobs match their academic background
  8. Their approach to building relationships and approaching decision-makers

Shelly mentions that the prominence of technology has transformed the recruitment landscape, introducing ambiguity and a sense of unpreparedness due to constant change. This shift has heightened the need to anticipate the unexpected, creating a heightened sense of urgency. She adds that students perceive how technology poses new challenges. Previously, creating an attractive resume was difficult enough. Now, insecurity and frustration arise as they wonder if their resume will navigate the ATS pipeline and reach recruiters. “There is definitely an increased feeling of not ‘being enough’ or ‘having enough’ and this constant message and nagging of keeping up in terms of skill demands and expectations,” Shelly closes. 

How Employers Can Support Young Talent

Shelly shared her advice for employers on better supporting their student personnel. She advises employers to highlight expectations clearly; there should be no ambiguity. A thorough onboarding process is another suggestion, as well as ensuring students are accommodated for whatever they may need in their position. Furthermore, transparency, training, and collaboration are keywords she underscores as essential for employers to focus on when supporting students in the workplace.

How Employers Can Connect with Top Students

We were curious to know Shelly’s thoughts on the best ways for employers to connect with students. She mentions an on-campus presence is crucial. “This is a way to be involved in something unique and a way to stand out. My only suggestion is to put some thought and consideration into what you will do and how you will do it. Students want to show you what they have, and they want to know your ‘WHY,'” she explains. Employers must tap into what students are looking for and make themselves memorable. Info Sessions, workshops, and case competitions are all great ways to have a campus presence. She adds that free merch and food won’t cut it. Make your company feel meaningful, and do not waste the student’s time. Make a lasting impression.

Advice for Fellow Career Educators

We asked Shelly for advice she has for other career educators who are getting started in the field, as well as some guidance for the post-pandemic era. She provided five tips for career educators who are starting out:

  1. Take a coaching certificate; it will change the way you interact with students, support dialogue, and build trust
  2. Take time to figure out the lay of the land and set up times to meet people to gather perspective. Make sure to meet people beyond who you will directly be working with daily but the important folk involved in the student journey
  3. Be open to collaboration. Great things happen when diverse stakeholders work to create learning experiences
  4. Ensure that diversity, equity, and inclusion are the foundation of all you do so that every student feels like they belong
  5. Build your resource library so you always have more to offer

She adds five tips for career educators in the post-pandemic landscape:

  1. Understand that things are different and accept that adapting will take time. 
  2. Prepare to see some new graduates or even older alums return for career help due to layoffs, especially in tech
  3. Commit to understanding the new way of doing things and be up to date on trends like; recruitment strategies, the gig economy, the importance of networking, applicant tracking systems and resume development, virtual interviewing and virtual recruitment, micro-certifications, and ChatGPT to name a few
  4. Make sure you know where students can go for the right resources in case they need additional support in other areas, for example, mental health resources on campus
  5. Give students the opportunity and the space to explore and “develop many possible career selves” and provide support and insight into new career options

Conclusion

Shelly concluded our discussion by sharing her “quote of the day.” She mentioned that she has an “inspiration board” that always includes inspirational quotes for students. She stated that students had told her that her quotes had provided affirmation for them when they needed it most. She shared her quote with us from Thomas Edison, who stated, “If we all did the things we are capable of, we would literally astound ourselves.”


Shelly Elsliger has been a Career Coach for more than 20 years. She has worked at both John Molson School of Business (Concordia University) and Rotman Commerce (University of Toronto). Currently, Shelly is a Consultant who now operates her own business, Linked-Express and is also a Senior Career, Leadership, and Inclusion Coach for CareerJoy.

Empowering Students with TTi’s Leadership Development Program

Techtronic Industries (TTi) is internationally recognized as a global leader in the design, manufacturing and marketing of power tools, outdoor power equipment, hand tools and floor care appliances worldwide. TTi is proud of its history and the vast legacy of tradition and excellence that they have inherited from the brands that make up its company today. If you’re passionate about empowering students, keep reading to learn how TTi achieves this goal through fostering strong values with their Leadership Development Program.

We spoke with Dave Dininio, the Director of Talent Acquisition at TTi, to learn more about how TTi continues to support students and new grads on their career journey.

The Leadership Development Program

We believe exceptional people drive exceptional results, which is why TTi launched the Leadership Development Program. The Leadership Development Program is a comprehensive training program to develop outstanding and extraordinary people for the long term. The Program provides employees with relevant sales and field marketing experience while learning about our customers from a fundamental perspective. Throughout the Program, students and grads will be able to hone different skills such as communication, product knowledge and business acumen. They will execute exciting weekly projects to gain hands-on relevant workplace experience. The Program provides them with all the resources to accelerate their career. At every step of their career, we provide them with a combination of support, guidance and freedom that brings out the best.

Diversity, Equity and Inclusion at TTi

Diversity, equity, and inclusion are essential to establishing and maintaining a thriving workplace. Diversity is the recognition, appreciation, and acceptance of individual differences inside and outside the organization. Equity is about ensuring fairness and impartiality for everyone, and TTi Canada strives to provide equitable access to opportunities for all candidates and employees. 

Collaborative, encouraging, respectful and polite are how I would describe our inclusive workplace. It is supported by policies that are intended to eliminate any barriers, bias and intolerance to encourage the involvement and contribution of all employees. Diversity, equity and inclusion are essential to TTi Canada because it helps attract top talent. Many students and new grads seek employment in a diverse, equitable, and inclusive organization where they are safe and supported. TTi Canada provides that kind of environment.

A Future After TTi’s Leadership Development Program

The Leadership Development Program provides new employees with various career advancement opportunities. An entry-level Field Sales Representative (FSR) or Brand Marketing Representative (BMR) can move into a position with more responsibilities, industry specialization and/or people management, such as Territory Manager, District Supervisor or Trades Site Specialist. The Leadership Development Program is a progressive training program that prepares them for the next level in their career and gives them the skills and knowledge to succeed at any level. The table below highlights potential career path options. 

  • Field Sales Representative
  • Brand Marketing Representative
  • Field Marketing Representative
  • Territory Manager
  • District Supervisor
  • Sales Coordinator
  • Trades Site Specialist
  • Field Sales Manager
  • Key Account Manager
  • Market Manager
  • Senior Trades Site Specialist
  • Regional Sales Manager 
  • Strategic Account Manager
  • District Manager
  • Program Manager
  • Marketing Manager
  • Divisional Sales Manager
  • Marketing Coordinator
  • Assistant Marketing Manager
  • Program Manager
  • Sales operations manager
  • Marketing Manager
  • Senior marketing manager
  • Group marketing manager

 

Opportunities for Students and New Grads at TTi

Career centres and schools, if your students or recent alumni are looking to grow their leadership skills, we are constantly recruiting for enthusiastic top talent year-round. We recommend that students and new grads regularly check our Career Site and LinkedIn page for new job postings and information about the company. Moreover, we encourage students and recent grads to join our LinkedIn Group, TTi Canada Careers for Students and New Grads and start a conversation or ask questions.

When students and new grads join TTi Canada, whether in a full-time role or Co-op capacity, we want them to stay with us for the long term. This long-term goal is why we invest a lot in our new employees, ensuring they have the best training, robust support and accessible resources to achieve their goals. Our Leadership Development Program is where it all starts.

Students and grads who join TTi Canada will get to enjoy a diverse set of roles and responsibilities that will allow them to acquire various skills that are valuable and transferrable throughout their careers. They will be allowed to collaborate on real-world projects and opportunities where they can contribute their ideas to gain relevant experience. As employees of TTi Canada, students and grads will have ample opportunity to advance their careers, move up within the company and explore different positions. We pride ourselves on developing people, recognizing talent and promoting from within – all part of our dynamic culture. 

How the Pandemic Has Affected Recruiting

We have to adjust our hiring practices to align with what is happening in the job market. The pandemic has caused a shift in candidate mentality, particularly in compensation and remote work. Candidates demand higher pay, and there are more requests for remote or hybrid work environments. TTi Canada offers an excellent package for our Field Sales Representatives and Brand Marketing Representatives, including an attractive base salary, a company vehicle, great benefits, and an annual performance bonus. We do not offer remote or hybrid work schedules. Our Field Sales Representatives and Brand Marketing Representatives work in our clients’ stores daily.   

Companies are replenishing their staff and ramping up hiring practices, increasing competition for talent. TTi Canada is positioning itself as a preferred employer at campuses by attending career events, partnering with student services departments and driving our employer brand at schools across the country. We openly discuss our great culture, career advancement opportunities and Leadership Development Program to stay ahead of our competition.

What are 5 major hiring trends you see in the future?

✓    Diversity Hiring – Inclusion and diversity offer TTi Canada many benefits, including improved employee happiness, productivity, retention, loyalty, and employer branding. We realize that diversity, equity and inclusion are not just feel-good initiatives but a must for our success.

✓     Speed of Hiring – With increased employer competition in the job market, our hiring processes must be efficient, optimized and technology-driven. We are focused on reducing the time it takes to fill positions. We know that other employers will hire the best talent if we aren’t fast enough.    

✓     Employer Branding and Positioning – Improving our employer brand image to show that we are a highly respected company with strong values and a great culture is key to being the best and being a preferred employer among students and new grads 

✓     Providing the best candidate experience – We ensure students and new grads can apply easily, there is transparency in our hiring process, and people know where they stand and the next step. We’re open to talking about compensation, the demands of the job and our company culture.

✓     Proactive hiring – It’s not enough to post a job these days. Our Recruiters are proactively potential sourcing candidates via LinkedIn and other channels. They hone recruitment efforts, actively search for talent and stay ahead of recruiting trends. These trends include being front and present at campuses by attending career events, conducting information sessions and connecting with students through various channels.

Enforcing Fairness and Equality During the Hiring Process

Fairness and equality during the hiring process are fundamental, so we give each candidate an equal opportunity to showcase their professional background and skill set. We ensure that every candidate is asked the same role-based questions during interviews for consistency and equality. We utilize a matrix system to score various competencies and skills exhibited during the hiring process to ensure a fair comparison of all candidates. Our Managers are provided with hiring training, which includes eliminating bias and stereotyping during the hiring process. Finally, we require the opinions of at least two people when making a hiring decision which mitigates the risk of bias or stereotyping when hiring. 

Final Thoughts

TTi Canada is an excellent place for any student or new graduate to start their career. TTi Canada is where culture meets opportunity, and students and recent grads have the chance to advance their careers and work with intelligent, progressive and like-minded people. It’s an opportunity to support some of the best product brands in the world (RYOBI, MILWAUKEE, RIDGID, HOOVER, DIRT DEVIL) while developing a long-term career and working in a dynamic, forward-thinking culture. 

To learn more about Techtronic Industries and their Leadership Development Program, check out their employer profile on TalentEgg!

TalentEgg launches Canada’s first candidate showcase featuring video profiles allowing students and grads to communicate strengths beyond the resume, improve visibility and directly connect to employers

FOR IMMEDIATE RELEASE Aug. 1, 2019 (Toronto, Canada). TalentEgg is pleased to announce Canada’s first talent marketplace featuring video-based features allowing candidates to introduce themselves beyond the resume and get noticed by employers. The platform helps Gen Y & Z candidates to tell their story in their own words by providing convenient, easy to use functionality that allows them to record their video introduction, upload their resume, and respond to interview requests from employers, from any device, on their schedule. With the TalentEgg Candidate Video Showcase, recruiters and employers now have the ability to search the job seekers’ video profiles with resumes and invite them to a video interview directly from the profile.

Video interviewing is now a mainstream assessment method in recruitment and student and grad job seekers are practicing and developing their digital interviewing skills while at University and College. Now they have an opportunity to put those skills to work in the real world and on their own terms on a platform where they can control their own message. The TalentEgg Candidate Video Showcase offers the candidate the ability to upload their resume and record a video introduction directly into their personal candidate profile. They can include a descriptive paragraph about themselves and credentials which are displayed to the employer and is searchable based on location, school, year of graduation, program of study and preferred industries, or by relevant keywords.

“Employers are looking for more efficient methods to recruit and interview graduates and improve campus recruiting efficiency. Students and grads are looking for new ways to get noticed by employers outside of traditional methods. Schools are looking for more ways to help their students and grads make the transition from school to work effectively by showcasing great candidates to employers of choice,” says Mary Barroll, President of TalentEgg. “TalentEgg’s Candidate Video Showcase brings all of these features and capabilities together at one digital job marketplace destination. We believe it’s a real win-win-win and an exceptional opportunity for schools, employers and job seekers alike, and a gamechanger in the campus recruitment space.”

“The resume is no longer an adequate tool for representing the potential that candidates can bring to the workplace. Job seekers are increasingly frustrated with their inability to differentiate themselves in their job search. They are eager to share more about themselves by answering questions and sharing other aspects of their character that, in the case of students and graduates, can supplement their sometimes limited work history,” says Catharine Fennell, CEO, videoBIO. “We are pleased to provide the video technology to support TalentEgg’s job marketplace to advance connections between employers and job seekers.”

To learn more and add a profile visit https://talentegg.ca/register

For more information please contact:

Mary Barroll
President, TalentEgg Inc.
Mary@talentegg.ca

Rachel Evans
VP of Operations, TalentEgg Inc.
Rachel@talentegg.ca

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